Refundee is the best genuine and professional company
Refundee is the best genuine and very professional company, very knowledgeable and supportive throughout the whole process. I highly recommend them.
Masessanah Jane Bvuma, July 10
We help victims of Timeshare Scams Scams recover their money.

At Refundee, timeshare scams are what we’re contacted about most often.
In many cases, we can help, especially when the money was initially moved from a UK bank. As a regulated claims management company, if you’d like our help, just complete our online claim form or give us a call. Remember, you can do it yourself for free by taking your case to the Financial Ombudsman Service.
Timeshare and holiday club sales almost always start with something that feels like a gift — a free stay, a scratchcard win or a complimentary lunch. The value of the “prize” is designed to make you feel obliged to sit through the sales presentation that follows.
Sessions routinely run for three to six hours, with different salespeople rotating in. This is a deliberate pressure tactic. Tired, embarrassed and worn down, people sign contracts worth tens of thousands of pounds that they never intended to buy.
Legitimate long-term financial commitments are never “today only”. Discounts that vanish the moment you leave the room exist purely to stop you taking advice, comparing the resale market or reading the contract properly.
Resale fraud targets existing owners. The caller claims a cash buyer is waiting and simply needs an upfront payment for legal fees, notary costs, transfer taxes or “release” of the funds. There is no buyer, and once the fee is paid the company stops answering.
Timeshare exit and claims companies frequently charge thousands of pounds in advance, promising to cancel a perpetuity contract or win compensation. Many never file anything at all. If you paid an upfront fee and nothing happened, you may have a claim against your bank or card provider.
Older timeshare contracts often have no end date and pass maintenance fees to your estate. Fees rise every year regardless of whether you use the property. Contracts of more than 50 years sold in Europe after 1999 may be unenforceable — which is often the basis of a successful claim.
Where finance was arranged at the point of sale, or the purchase was part-paid on a credit card, Section 75 and unfair-relationship arguments can make the lender jointly liable for what you were told during the presentation.
Refundee is the best genuine and very professional company, very knowledgeable and supportive throughout the whole process. I highly recommend them.
Masessanah Jane Bvuma, July 10
Early in 2024, my wife and I had invested most of our savings into what turned out to be a scam. Refundee guided us all the way and recovered everything.
Marco GRIMA, July 10
Brilliant, genuine, no fuss, just did the job. Thank you to all involved at Refundee for getting my money back.
Julie Coulson, July 9
From start to finish the Refundee team kept me informed. I never thought I’d see my money again — thank you.
David P., July 8
Clear communication, honest advice and a great outcome. I would recommend Refundee to anyone who has been scammed.
Sarah L., July 7
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